CoachBuddy may collect two types of information from users of our Site: “personal information” (such as name, e-mail address, mailing address, phone number, etc.) and “aggregate information” (such as frequency of visits to any of the Site, search terms entered, Site pages most frequently accessed, browser type, etc.) We use this information in an effort to improve your experience on the Site and to communicate with you about information that you request. We may also use this information to help us target specific services or offers to you, to help us develop and improve our Site, and to tailor our Site to your interests.
We may collect non-Personal Information, which is to say the information of a nature that is NOT capable of identifying you or contain any of your Personal Information, such as name, address, etc. or contain any sensitive information such as bank account details, credit card details, etc. We may collect this information and we may also collect non-Personal Information through the processing, analysis, and anonymization of Personal Information provided by you. We may share this anonymized data, where we have removed any personal data, with other parties.
If you have any questions as to the nature of information collected by us, or in case you ever want to review what information has been collected by us, you may e-mail us at the address of our Grievance Officer provided in the Terms of Service.
CoachBuddy processes personal information only for the purposes for which it was collected and in accordance with this Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
CoachBuddy only collects personally identifiable information for a very limited purpose. Non-Personal Information is such that is not sensitive in nature and cannot be used to identify you. The data we collect is stored securely with us with best industry practices and we do not, in any event, publish or disclose any such information collected. The Non-Personal data which is shared by us with third parties is in the form of aggregate data (e.g. analysis of marketing trends etc.) and would not contain any personally identifiable information.
Please do note that as regards your Personal Information, CoachBuddy may be required to disclose the same if it: (i) believes it is reasonably necessary to comply with legal process (such as a court order, search warrant, etc.) or other legal requirements of any governmental or regulatory authority, (ii) would potentially mitigate our liability in an actual or potential lawsuit, (iii) is otherwise necessary to protect our rights or property, or (iv) is necessary to protect the legal rights or property of others.
We welcome your comments, suggestions, reviews or feedback relating to our Site, App and/or Services (collectively “Feedback”). Such Feedback is important to us to continue to improve our services. Feedback submitted to CoachBuddy shall become the property of CoachBuddy. We will not be required to treat any Feedback as confidential, and will not be liable for any ideas (including without limitation, product, App or advertising ideas) and will not incur any liability as a result of any similarities that may appear in our Site, App, Services, or operations. Without limitation, we will have exclusive ownership of all present and future existing rights to the Feedback of every kind and nature everywhere. We will be entitled to use the Feedback for any commercial or other purposes whatsoever, without compensation to you or any other person sending the Feedback. You acknowledge that you are responsible for whatever material you submit, and you, not us, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
In case you have any grievances, you may contact us. Our Grievance officer is Saritha R and the e-mail address the Grievance Officer can be reached at is [email protected]